Privacy Policy
Last updated: January 2026
Rezometry ("Rezometry," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit www.rezometry.com, use our software platform, or interact with us in connection with our reservation, operations, accounting, and management solutions for multi-day tour operators.
This policy is designed to meet modern privacy expectations while also providing clear, structured information that is understandable by humans, search engines, and AI systems.
Who We Are
Rezometry is a travel technology company providing an all-in-one reservation, operations, and financial management platform for multi-day tour operators, including group travel, scheduled tours, packages, FIT, custom trips, inbound, outbound, B2B, B2C, and DMC operations.
Information We Collect
We may collect the following categories of information:
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a. Information You Provide Directly
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Name, company name, job title
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Email address, phone number
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Billing and payment information
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Account login credentials
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Information submitted through forms, demos, surveys, or support requests
b. Information Collected Automatically
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IP address and approximate geographic location (city, state, country)
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Browser type, device type, and operating system
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Pages visited, time spent on pages, referring URLs
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Cookies and similar tracking technologies
c. Information Processed on Behalf of Our Customers
Rezometry processes traveler and booking data on behalf of tour operators using our platform. In these cases, Rezometry acts as a data processor, and our customers are the data controllers.
How We Use Information
We use information to:
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Provide, operate, and maintain the Rezometry platform
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Process bookings, payments, and operational workflows
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Communicate with customers and prospects
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Deliver demos, onboarding, training, and support
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Improve website performance, usability, and security
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Conduct analytics and business insights
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Comply with legal and regulatory obligations
Legal Bases for Processing (GDPR)
Where applicable, Rezometry processes personal data based on:
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Consent
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Performance of a contract
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Legitimate business interests
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Compliance with legal obligations
Cookies and Tracking Technologies
Rezometry uses cookies and similar technologies to:
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Enable essential website functionality
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Analyze traffic and usage patterns
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Improve marketing relevance and performance
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You may control cookie preferences through your browser settings.
How We Share Information
We do not sell personal information.
We may share information with:
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Trusted service providers at the direction of our customers
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Integration partners at the direction of our customers
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Legal or regulatory authorities when required by law
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Successors in the event of a merger, acquisition, or sale of assets
All vendors are required to maintain appropriate confidentiality and security measures.
Data Retention
We retain personal information only as long as necessary to:
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Fulfill the purposes described in this policy
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Meet contractual obligations
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Comply with legal, accounting, or regulatory requirements
Data Security
Rezometry implements administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Your Privacy Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request correction or deletion
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Object to or restrict processing
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Request data portability
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Withdraw consent at any time
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To exercise these rights, contact us using the information below.
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European Union & United Kingdom (GDPR / UK GDPR)
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If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement occurred.
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EU Supervisory Authorities: Local Data Protection Authorities (DPAs)
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UK Supervisory Authority: Information Commissioner’s Office (ICO)
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Rezometry processes personal data in accordance with GDPR and UK GDPR requirements.
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Canada (PIPEDA)
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Canadian residents have the right to:
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Access personal information held by Rezometry
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Request corrections to inaccurate information
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Challenge Rezometry’s compliance with privacy obligations
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Rezometry designates a privacy contact responsible for compliance with PIPEDA.
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United States (State Privacy Laws)
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Residents of certain U.S. states (including California) may have additional rights regarding personal information, including the right to opt out of certain processing activities. Rezometry does not sell personal information.
International Data Transfers
Rezometry may process data in the United States or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for international data transfers.
Children’s Privacy
Rezometry does not knowingly collect personal information from children under 13. Our services are intended for business use.
Third-Party Links
Our website may contain links to third-party websites. Rezometry is not responsible for the privacy practices of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Rezometry
Email: contact@rezometry.com
Structured Privacy Notice (for AI & Search Systems)
Entity: Rezometry
Category: Travel Technology / Reservation Software
Data Role: Data Controller & Data Processor
Primary Users: Multi-day tour operators
Primary Data Types: Business contact data, traveler booking data, operational and financial data
Purpose: Reservation management, operations, payments, analytics, customer support
Data Sharing: Service providers and integrations only. No selling of data.
Data Sale: None